To obtain information about your personal data collected, the purposes and the entities with whom the data are shared, please contact the Data Controller at this e-mail compliance@naturaliafood.ch
Types of Data Collected
The Controller does not provide a list of the types of Personal Data collected. Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed prior to the collection of the data.
Personal Data may be freely provided by the User or, in the case of User Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or its operation.
Users in doubt as to which Data are mandatory are encouraged to contact the Controller.
The possible use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he/she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.Methods and place of processing of the Data collectedMethods of processingThe Owner adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic instruments, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Application (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data.
The updated list of Data Processors can always be requested from the Data Controller.
the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be allowed to process Personal Data without the User's consent or any of the other legal bases specified below, until the User objects ("opts-out") to such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
processing is necessary to comply with a legal obligation to which the Controller is subject;
the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.
However, it is always possible to ask the Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.LocationThe Data are processed at the Controller's premises and in any other place where the parties involved in the processing are located. For further information, please contact the Controller.
Your Personal Data may be transferred to a country other than the country where You are located. You are entitled to obtain information on the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or consisting of two or more countries, such as the UN, as well as on the security measures taken by the Controller to protect the Data.
The User can check whether one of the transfers just described has taken place by examining the section of this document relating to details on the processing of Personal Data or request information from the Controller by contacting him at the contact details given at the beginning of this document.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the performance of that contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.
When the processing is based on the User's consent, the Controller may keep the Personal Data for a longer period until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to Data portability can no longer be exercised.User RightsUsers may exercise certain rights with respect to the Data processed by the Data Controller.In particular, the User has the right to:
Withdraw consent at any timeThe User may revoke his or her previously expressed consent to the processing of his or her Personal Data.
Objecting to the processing of your Dataò. You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object can be found in the section below.
Accessing your Data: The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
Check and request rectificationThe User can check the correctness of his Data and request that it be updated or corrected.
Obtaining restriction of treatment: When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
Obtaining the deletion or removal of your Personal Data: When certain conditions are met, the User may request the deletion of his/her Data by the Controller.
Receive their Data or have them transferred to another holder: The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures related thereto.
Propose a complaint: The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Details on the right to object:
When Personal Data are processed in the public interest, in the exercise of public powers vested in the Controller or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing for reasons related to their particular situation. Users are reminded that if their Data are processed for direct marketing purposes, they may object to the processing without giving any reason. To find out whether the Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise rights:
In order to exercise their rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as quickly as possible, in any case within one month.
Further information on treatment
Defence in court
The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages to its possible establishment for the defence against abuses in the use of this Application or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.Specific disclosuresAt the User's request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual disclosures concerning specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.Response to Do Not Track requests "This Application does not support Do Not Track requests.
To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.
If the changes affect processing whose legal basis is consent, the Controller will collect the User's consent again, if necessary.
10. Contact details
For questions and/or comments regarding the Privacy Policy and this statement, please contact us using the following contact details:
Naturalia SA
Strada di Magistri, 5 - 6535 - Rovoredo,
Switzerland
Website: https://naturaliafood.ch
Email: compliance@naturaliafood.ch
Phone number: +41 78 235 02 03
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